| Category: General
As any CEO or COO should do to ensure he or she sees what his front-line workers are dealing with every day.
At the canteen at the corporate office, I’m sure.
He should try it while starving and off sleep.
This was the plot of *Undercover Boss* except I’m sure they’re going to know it’s him this time.
I am firmly of the view that upper management should have to navigate their own systems at least once per year. Imagine how booking a flight might get easier if the CEO had to make her own reservation from start to finish with no assistance. Executives would quickly have unnecessarily complicated and inefficient websites overhauled if ordering clothes or home goods were an exercise in frustration.
Make them wade through what the rest of us have to face.
“Phew that was a hard shift, now time to go home and relax in my fully staffed mansion and go back to work next month”
That is a good gesture but he will not last a full shift and his employees will not want him to. Mark me. Better to do one hour shifts every week until he visit every store.
Will he make their wage for the day?
Next, he should take a regular barista’s wages and see how long he lasts.
*”*[*How do you do, fellow baristas?*](https://i.imgur.com/W15rcPC.jpg)*”*
I’ll bet he’s never there for a rush.
How to find out where and when?
Better be making a barista salary while doing so.
Make him pull shifts during pumpkin spice season
“I would describe my management style as heavy on gimmicks.”